Terms and Conditions
Access to and use of grey area and the products and services available through the website are subject to the following terms, conditions, and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website (www.greyarea.in) you agree to all terms of Service along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.
We reserve the right to review and withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.
Privacy
Our Privacy Policy incorporated by reference in these Terms of Service sets out how we will use the personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy and warrant that all data provided by you is accurate and up to
Product accuracy
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your computer’s display of the colors accurately reflects the color of the items. Your items may vary slightly from those images.
All sizes and measurements of items are approximate; however, we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions, and prices of items are as accurate as possible.
Discounts and Vouchers
Any amount of voucher or discount deducted at the time of placing order deducted from the order value shall not be refunded on any cancellation or return of order.
Payment
Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. If due to any reason the payment does not go through it will be credited back to your account within 7 working days.
Payment options are available-
• UPI
• Debit card/ Credit Card
We do not accept COD
Violation & Termination
You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered.
If you have any questions, comments or requests regarding our Terms of Service or the website please contact us at greyareapparel@gmail.com
Service & Complaints:
The satisfaction of our members is close to our hearts. Therefore we endeavor to deal with your concerns as quickly as possible and always provide you with our feedback after receiving your input. For service inquiries, please contact our customer service department: Email: greyareapparel@gmail.com
Incorrect Order Or Product Damaged When Received:
We take utmost care while packing your order to ensure that the right product reaches you in the safest way. However, in case of receiving the order, if the product is incorrect or is damaged in transit, the same would be replaced. The process is hassle-free. In such cases, all you would have to do is contact us on the same day of receiving the order by writing to us at greyareapparel@gmail.com or calling us on the contact number mentioned on the Contact Us page and your request would be taken care of.
In case you fail to intimate on the same day of receiving an incorrect or damaged
product, the product will be considered sold and would not be replaced or refunded.
Disclaimer of Guarantee:
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. All products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability and title.
Reg Address:
ETRRO, Shop no 4, Maruti garment hub, Subhash road, Jogeshwari east, Mumbai - 400060
Grey area website is Governed by Indian law.
Liability:
You will not hold ETTRO responsible for other user's Content, actions, inactions, or collaborations. We have no control over and do not guarantee the quality, safety, or legality of the collaboration advertised, the truth or accuracy of users' content, the ability of parties to deliver on collaboration, or that the parties will complete a transaction.
We cannot guarantee continuous or secure access to our services, and the operation of the Website may be interfered with by numerous factors outside of our control.
Accordingly, to the extent legally permitted, we exclude all implied warranties, terms, and conditions related to the use thereof. We are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of the Website and services. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.
You must ensure that your access to the Website and our service is not illegal or
prohibited by laws that apply to you.
You must take precautions to ensure that the process you employ for accessing Grey Area service does not expose you to the risk of viruses, malicious computer code, or any other form of interference that may damage your computer system. We do not accept responsibility for any interference or damage to any computer system that arises in connection with your use of the Website or any linked website.
We do not accept liability for any losses arising directly or indirectly from a failure to provide any service, corruption to or loss of data, errors or interruptions, any suspension or discontinuance of service, or any transmissions by others in contravention of the registered members' obligations as set out in these Terms of Service.
You acknowledge that we may not be able to confirm the identity of other registered users or prevent them from acting under pretenses or in a manner that infringes the rights of any person.